Toshiba – one of the most famous Japanese manufacturer- announced that they are going to wind-down security division by the end of the 2017.

In July 31st, Toshiba released an announcement about the Transition of its Surveillix Security Products Business Customers to OpenEye. Toshiba states that “– Toshiba America Information Systems and OpenEye announced agreement by which OpenEye will cooperate with TAIS to transition Surveillix security products business customers from TAIS to Open Eye. OpenEye has been an OEM provider to TAIS for over a decade and, therefore, integration between the Surveillix and OpenEye recording products is virtually seamless. As part of the agreement, OpenEye will facilitate the ongoing technical support and product service for all Toshiba Security Products- this is also a continuation of an existing agreement between TAIS and OpenEye.

Toshiba is Going to Wind-Down Security Divison

Toshiba is Going to Wind-Down Security Divison

Toshiba – one of the most famous Japanese manufacturer- announced that they are going to wind-down security division by the end of the 2017.

In July 31st, Toshiba released an announcement about the Transition of its Surveillix Security Products Business Customers to OpenEye. Toshiba states that “– Toshiba America Information Systems and OpenEye announced agreement by which OpenEye will cooperate with TAIS to transition Surveillix security products business customers from TAIS to Open Eye. OpenEye has been an OEM provider to TAIS for over a decade and, therefore, integration between the Surveillix and OpenEye recording products is virtually seamless. As part of the agreement, OpenEye will facilitate the ongoing technical support and product service for all Toshiba Security Products- this is also a continuation of an existing agreement between TAIS and OpenEye.

Toshiba will sell off its inventory of Toshiba brand network cameras as they are gradually replaced by OpenEye models. OpenEye will transition Toshiba Security hybrid and network video recorder products to the OpenEye brand as of January 1, 2018. In addition, all Toshiba Security products technical support and warranty services will continue to be provided by OpenEye on an on-going basis after 12/31/17. OpenEye will also make software updates, security patches, and system expansion licenses available for all Toshiba Surveillix hybrid and network video recorders. As Toshiba Security’s long-term technology development partner for these products, OpenEye actively maintains the engineering resources required to deliver such services”

Greg Hartzell –Director of Security Divisin in Toshiba America Information Systems said that ““The transition of the Surveillix Security Products Business customers to OpenEye is consistent with ourstrategy of refocusing on our core business initiatives. Given our 14-year technology and support relationship with OpenEye, I am confident our security business partners and end-user customers will be well cared for.”

Rick Sheppard, CEO of OpenEye says “We are happy to partner with and support the many long-term Toshiba Security product customers”

On August 1st Toshiba announced that they are going to wind-down security division by the 31st of December in 2017.

Greg Hartzell says “As part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to commence wind-down of our Security Division business. The wind-down of Toshiba America Information Systems, Inc.’s Security Division business is expected to be completed by December 31st, 2017.

Partners can submit recorder and recorder accessory orders through December 15, 2017, and camera and camera accessory orders by December 22, 2017, subject to inventory availability and purchase order acceptance.

We want to give our partners as much notice as possible regarding this development which is why we are announcing now, in July, instead of later in the year. We understand this situation may cause you and your end-user customers to have many questions.

We have taken immediate steps to address the most pressing concerns that we believe our partners and end-user customers will have. These include warranty coverage, on-going technical support and the ability to add more recorders, or additional licenses to existing recorders within their surveillance systems. We have taken steps to ensure all of the above are addressed and the customer’s investment in Toshiba technology remains a sound investment.”

As Toshiba pulls of the security market, other Japanese brands Panasonic and Sony as well as European AXIS, Bosch, Mobotix, American Arecont Vision, Speco, Canadian Videcomm, Korean Samsung-Hanwha, Taiwanese ACTi, Alphafinity, Geovision, Vivotek, Messoa and Chinese high end brands such as LTS Security, Hikvision and Dahua will easily fill this gap with their cutting edge technology and superior products.

Dec 3rd 2020 Seth Adams

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