How to Reset LTS Recorder or Camera to Default

In this article, I will talk about how to reset LTS Platinum series NVR or DVR. This method involves downloading and installing a software that will help you extract information from recorder.

To reset your password, you need to export a file from your recorder, send the file to A1 Security Cameras (if you purchased from us) or send it to manufacturer, and then import the file back into your recorder.

First, download IP Portal Software from the LTS website.

  • Open the program and find the device’s password you would like to reset and click on reset password. 
Open the program and find the device’s password you would like to reset and click on reset password. 
  • Click on export
Click on export
  • Create a folder, for example: c:\Key Folder.

  • Change this to key folder, and choose select folder.

choose select folder.
  • Export is now successful.
Export is now successful.
Next, email the XML file to sales@a1securitycameras.com and we will edit the file for you
  • To import the file, follow the same steps and click on forgot password.
To import the file, follow the same steps and click on forgot password.
  • After you get the email key.

  • Select the file, and enter the New Password.

  • Click Confirm to unlock it. 

Confirm page

Old Key Method

Old Key Method

You have now reset your cameras/recorders password. If you have any questions, please give one of our experts a call at 214-938-1300 or send an email at sales@a1securitycameras.com.

Jun 12th 2021 MCakir

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