To place an order, just add the products to your cart and proceed to check-out.
See images for more detail:
1) Add the item to cart
2) Click the Checkout
3) Select "Register" and fill the Email and Password blanks , when its done click on the REGISTER Button
Tip: If you are already registered fill the Email and Password blanks and click on the SIGN IN button
4) Or you can checkout as a guest and fill the blanks needed. When its done, click continue
4) Click on the Proceed to Checkout button to go to payment page
5) If you have any questions or need help for payment, please feel free to contact us via Chat Window below
International orders can be paid using verified PayPal accounts or wire transfers. There is a 2% surcharge for using verified PayPal accounts (this is the PayPal currency exchange fee). There is no surcharge for paying by wire transfer.
Customs and duties vary from country to country. For this reason, we don't quote shipping for international orders, but we can work with your shipper of choice (DHL, FedEx, UPS, TNT, etc.) to schedule a pick-up at our office. The best option is if you have a freight forwarder in the United States that we can ship to. Please contact our customer service team if you have any questions.
If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer.
Yes. Upon request, we can provide multiple copies of commercial invoices, harmonized system codes (HS Code), certificates of quality, UL certification, material safety data sheets (MSDS), etc.
All the time. We use UPS to ship to Canada and you will have the option to see the shipping cost during checkout. If you see anything abnormal, please get in touch with us. Custom requests, such as using USPS, require more specific solutions. Please contact us with any custom requests!
Please note that we ship everything "customs and duties paid by customer." You will need to check with your state regulators on how they would handle customs and duties.
For our customers in the United States, we offer a 2% discount if the payment is made via wire transfer or check. We end up paying 2% for credit card fees and we would rather have you keep that money then banks taking it. If you are worried about not being able to get refund in case things go south, we have 100% clean record of refunding all our customers based on our Return Policy.
When it comes to projects or large quantity discounts we work with manufacturers directly to offer better pricing. Project registrations vary from place to place and project project, but they often start at $5,000. Obviously, our ability to negotiate large quantity discounts is limited by the individual manufacturer's willingness to offer such benefits. That said, we are quite good at getting our customers what they deserve!
Please contact our sales team at firstname.lastname@example.org to get more information.
Yes. Unless explicitly stated, all products you purchase on our website are brand new, factory-sealed, and under manufacturer warranty.
Our system does not charge Credit Cards instantly -- after placing your order, please send us tax exemption certificates via email email@example.com and we will remove sales tax from your order!
If your order has already been processed, send the tax exemption certs anyway and we will refund the amount that should have been exempted.
Yes. With Net 30 payment terms, we accept PO's for government entities, municipalities, schools, and universities.
All other organizations would require approval from our management.